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Integrating Webex (Embedded App)

Realtime deepfake protection for videoconferencing

Integrating deepfake protection into your Microsoft Teams environment enhances the security of your video conferences by detecting and notifying you of impersonation attacks in real time. 

Configuring the integration is broken into three steps. They are as follows:

  1. Provide your Org.id to the GetReal team so your tenant can be provisoned. It can be found under Accounts > Organization Profile. This ID will be used to setup your tenant
  2. Create a Webex Service App
  3. Create a Webex Embedded App

Providing your Org ID

The Org.id is used by GetReal to provison your tenant. It can be found in two places. Either:

  1. At admin.webex.com under Accounts > Organization Profile
  2. At developer.webex.com under your profile icon

Creating a Webex Embedded App

  1. Log in to developer.webex.com
  2. Under your user icon on the top right select My Webex Apps
  3. Create a New App
  4. Select Embedded App
  5. Set the App Context to Meetings
  6. Set the App Name to "GetReal Trust Advisor"
  7. Upload the GetReal logo (click here to download)
  8. Upload the GetReal description 

    GetReal Trust Advisor by GetReal Security

    Detect deepfakes, impersonations, and AI-generated content in real time during Webex meetings. The GetReal Trust Agent runs silently in the background, analyzing participant audio and video to flag manipulated content or synthetic participants. Built for security-first organizations that need to trust what they see and hear.
  9. Add webex.com and getreallabs.com as valid domains
  10. Set the in-meeting start page and start page to https://app.getreallabs.com/apps/webex/index.html
  11. Set the layout preference to Side Panel
  12. Click Add Embedded App
  13. Navigate to admin.webex.com to authorize the app
  14.  Under Apps, navigate to Embedded App, select private apps and then toggle in-development apps on the right
  15. Search for the app you just created
  16. Click on it and set the submission status to approved for the desired users
  17. Enable the app to view limited PII. This sometimes requires the page to be refreshed. 

Creating a Webex Service App

The GetReal integration also requires a Webex Service App. The steps for creating the Service App can be found here: Service App Configuration Guide

    Troubleshooting and FAQ

    If you encounter issues getting logged in to the app, please try the following:

    • In the Webex client under Help → Health Checker → Reset. This clears cached auth bits used by the app and fixes a surprising number of OAuth/popup issues. Then try the activation again. Webex Help Center+1
    • Fully sign out of the Webex client, close the client, then relaunch and sign in again. If the app hangs at idbroker.webex.com, a system restart is a known fix. Webex Help Center
    • Clear the Webex app cache (this is different from browser cookies). Webex has an official guide for clearing cache/reset on Windows & Mac; follow those steps, then retry activation. Webex Help Center